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Brandon Garrett
excerpted from: Brandon Garrett, Remedying Racial
Profiling, 33 Columbia Human Rights Law Review 41-148, 107-140 (Fall
2001)(343 Footnotes omitted)
One police chief noted: "Until they define [racial profiling],
we can't really discuss it . . . . It means too many things to too many
people." Indeed, no social or legal consensus exists on what degree
of disparity in police treatment is tolerable and under what conditions.
Defining racial profiling has befuddled courts and legislators dealing
with the question of what to do if disparity is uncovered. The Justice
Department consent decrees suggest a way of sidestepping this problem:
they focus on eliminating disparity by making the policing process more
responsive and informed. However, the decrees only use information
supplied by officers during traffic stops and only provide for a few
years of monitoring by an independent monitor or state attorney
general's office. Further, as noted above, neither Justice Department
consent decrees, state legislation, nor remedies pursuant to private
litigation require that racial profiling data be made public.
Additionally, all three of the mechanisms discussed above fail in
significant ways to include outside actors in the decision-making
process. If police departments can be made more responsive, the question
is: Responsive to whom?
Police may have embraced collecting detailed data about stops because
they have had complete control over the circumstances of the collection
and interpretation of the results. Maybe advocacy groups have not
questioned data collection as a remedy because they believe that
lawsuits and consent decrees allow them to retain some control over
interpreting data and to ensure that police efforts are not a sham. In
order for lasting change to result from these lawsuits and consent
decrees, permanent institutional monitors need to be in place when they
end.
Racial profiling remedies have left key constituencies without a role
in the definition of policing norms. This is true, above all, of the
community groups that acted as a critical catalyst in calling for an end
to racial profiling. If these groups are shut out of the process, they
will demand a role in defining remedies--by litigation, as in Los
Angeles, or by establishing, via referendum, a civilian board to
supplement the consent decree, as in Pittsburgh. Any approach attempting
to redress discriminatory policing should employ outside expertise and
permit key outside actors to play a role in defining the remedy.
In explaining a more comprehensive approach to racial profiling, this
Part discusses two examples of participatory reform, showing how police
departments can begin to implement a more effective remedy. It will then
analyze what makes participatory police reform work, examining three key
elements of successful remedies: 1) information gathering; 2)
institutional problem solving based on reflection upon, and assimilation
of, collected data; and 3) partnership with outside participants.
A. Participatory Reform: A Look at Two Police Departments
After making information public, police must take more steps to
include outside groups in the long-term project to solve police
problems. Several police departments have moved towards a model of
interpreting data and problem solving that stresses collaboration with
experts, researchers, service- providers, and community groups. These
projects show how police and the community can sustain a long-term
commitment to work together and how remedies can be institutionalized.
They also indicate a trend in the evolution of racial profiling
remedies.
One recent project in Philadelphia demonstrates how community groups
can rapidly become involved in interpreting data, designing how it is
collected, and contributing to police department efforts to respond to
problems and identify new ones. In 1999, the Philadelphia Inquirer
uncovered a twenty-year practice by which the city police were "dump[ing]"
reported sex crimes. Police either failed to investigate crimes at all,
investigated them poorly, or downgraded their seriousness by reporting
them as lesser or non-criminal offenses. Reports indicated a pervasive
attitude of blaming victims and an unwillingness to find their stories
credible and worth pursuing. City Council hearings were held, and the
new police commissioner, John Timoney, assigned forty-five detectives to
look at over two thousand closed sexual assault cases, including
hundreds of rapes, that dated back to 1995. In the midst of this
unfolding scandal, the Commissioner did something dramatic--he invited
women's and domestic violence groups in Philadelphia to form a special
task force with police to review all relevant police files and help to
decide if cases should be reopened. The police courageously admitted
that they could not solve a problem without outside expertise and the
credibility which those community groups would bring. This was a first--
permitting outside groups to review police records without litigation.
The groups involved were the Women's Law Project, Women Organized
Against Rape, the University of Pennsylvania Women's Center, and the
Pennsylvania National Organization for Women (NOW) Chapter. As a
condition to their participation, these groups agreed that they would
review only closed cases, take no notes, and keep all information
confidential. They did so, as it allowed them to continue assisting
people who needed advice or advocacy on open cases while preserving
police investigations. The review process most often ended in agreement,
with a few cases provoking dispute over police handling of the case. The
project quickly led to joint problem-solving and reinterpretation of how
data is collected, as well as the incorporation of new community
groups--the sorts of remedies needed to address racial profiling. Using
data to ask questions about the source of original problems, advocates
and the police soon found that more information and expertise were
needed to address broader underlying problems. For example, they found
that part of the reason that sexual assaults were characterized as
lesser offenses was that Philadelphia's police code manual had either
vague definitions of sexual assault or definitions inconsistent with
Pennsylvania law. They began to study how codes are written and began a
project of rewriting the police code manual. They also found that files
were often vague or incomplete, and suggested the need for training on
interviewing techniques. Furthermore, they saw that supervision in the
sex crimes unit was lacking. In response, they sought data from the
police department on how it responded to sex crimes. Interestingly, they
asked the police department to have the data broken down in ways useful
to the outside groups--by sex, race, and zip code. They hoped to see if
race or class affected disposition of complaints, although given the
scope of the crisis, the problems may have been systemic. Finally, they
discovered that many of these mishandled cases involved children, and
lacking expertise in the area, they brought in two children's advocacy
groups: the Support Center for Child Advocates and the Philadelphia
Children's Alliance. What helped this collaboration come together so
quickly? The police were willing to make the initial overture to grant
access to outsiders. The existence of a crisis may have helped, though
police departments can just as easily close ranks when there is a
scandal or crisis. The Philadelphia police have also been willing, so
far at least, to enter into a partnership extending beyond the immediate
problem of reviewing case files, to allow an exchange of advice and
information, and actually to cooperate on problem solving. Philadelphia
also has a particularly cohesive group of public interest organizations
that were ready to address the issue and made a show of good faith by
being willing to take the risk of foregoing litigation in favor of
collaborating. The existence of cohesive and able institutions with
strong ties to the community must have helped make the police
commissioner's decision much easier. Other institutions also played an
important role: the city council insisted on change and held hearings,
and the Philadelphia Inquirer broke the initial story and then
maintained continuing press coverage.
Successful problem solving may require the right kinds of
institutions, not just in the police department, but in the community as
well. One fear is that partnerships cannot occur in places where, unlike
in Philadelphia, community groups do not exist, are at odds with each
other, or are antagonistic towards the police or other parts of the
community. Such divided communities may find it especially hard to
accept the legitimacy of lawsuits or decisions over which they have had
no input. However, just bringing different groups together to work on a
problem may also foster institutions that can cooperate with police and
represent the community. Conversely, institutions can be created to
encourage community-police cooperation. For example, civilian complaint
review boards have been created as oversight bodies with varying degrees
of success. While most are organized as internal boards, or as external
monitors, some have been more independent and have collaborated with
police. For example, in Phoenix, citizens have been invited to sit on
use-of-force review boards as well as hiring and promotion boards, to
provide input, and to inform the public. Another concern is that public
interest and legal advocacy groups may not adequately represent the
community; to some degree, they are elite and removed. However, these
groups have stronger ties to the community than the impact groups that
now control racial profiling litigation. To some extent, the process of
litigation itself creates a hierarchical relationship that distances the
Justice Department and groups like the ACLU from the community. In
control of litigation, disclosing negotiations only to the court at the
time of settlement or decision, these groups have only periodic
informational meetings with the community. In contrast, collaboration
permits a greater role for the community by giving people the
opportunity to participate in an ongoing process of problem-solving--one
in which they receive constant information about the progress of reform
efforts.
The strongest partnerships have resulted in two-way communication
between the police and community groups where police share data with
community groups and invited their input. While community and advocacy
groups have not traditionally shared responsibility for data collection
and interpretation, this process can be collaboratively designed and
implemented. Police departments can bring together representatives from
the department, the community, and expert and advocacy groups to discuss
ways to design data collection as well as the means to implement and
improve these measures. For example, Rhode Island took this approach
when it convened an interdisciplinary group of community leaders and
experts to decide how to interpret statewide data on race. Along these
lines, a Chicago project in the late 1980s involved both the police and
the community in a collaborative data gathering and problem-solving
effort to map crime in neighborhoods. Like collecting data on complaints
and race, crime mapping has normally been exclusively in the hands of
police. However, residents often have very different ideas of where
trouble spots exist in their neighborhoods. With better computer
technology, mapping was for the first time providing a powerful tool for
community members to visualize crime patterns and to evaluate police
response. Community groups in Chicago had to overcome a history of
strong police resistance to providing community groups with access to
police information on neighborhood crime. In a pilot district, police
agreed to supply community groups with daily crime reports that were
already kept in a database. As in Philadelphia, there were organized
community groups that worked well together--the Chicago Alliance for
Neighborhood Safety (CANS) and a consortium of local neighborhood watch
and crime-prevention groups. The consortium had already cooperated with
police, receiving some crime reports, and had worked with six local
neighborhood groups that ran block meetings and crime watch programs.
CANS analyzed the crime data, prepared the basic neighborhood maps,
performed daily data entry, linked the information to the maps, and
evaluated and distributed the maps to the six other neighborhood groups.
They also aspired to gather data on "incivilities," or other
disturbing non-criminal incidents reported by community members, which
would then be mapped together with crime data and discussed in a joint
meeting. Unfortunately, this did not occur. One of the great successes
of the project was learning from the two-way exchange of information.
Community input provided crime maps that showed trends and compared data
in ways the police had never thought of before, pointing to a more
comprehensive approach:
In one instance, the police thought that residents' fear of crime had
overcome their objectivity and that their alleging that one busy corner
was especially dangerous (particularly on weekends) was a clear error.
But long-term data for the area, which community analysts were able to
provide, and calls-for-service data, which were added to the mapped
analysis, verified the accuracy of the residents' perceptions; relying
on crime statistics alone gave a misleading picture of the corner's
problems. This experience resulted in a vigorous response by the
district commander, and each party's respect for the other was
solidified. Identification of hot spots, in meetings that presented
crime maps and gathered data to make a case to the police, resulted in
successful crime prevention. Both the police and the community found
they had a great deal to learn from each other. The researchers
emphasized that any information system must be designed in collaboration
with its users. Institutionalizing information sharing can occur with
varying degrees of cooperation. The Chicago pilot project allowed
community groups to prepare maps, to make information accessible, and to
use their own knowledge and maps to solicit police response to their
needs. Today, with its community policing approach, the Chicago police
still create maps of crime using the techniques learned in the pilot
project, and they bring them to community beat meetings as a basis for
discussion. Making information public seems much easier when the
information is in such a useful form.
However, the community has lost its stake in the process, its
ownership in producing the maps, and its ability to decide how the maps
would be organized, when they will be displayed to police, and in what
cases maps are inadequate. Making the maps public and explaining them is
helpful, but without giving the community an equal stake in interpreting
the maps, there is no longer the same kind of problem solving.
Similarly, the project in Philadelphia does not yet involve neighborhood
groups, nor is collaboration on interpreting data formalized yet;
hopefully the police will allow the external review to continue.
B. Creating Problem Oriented Partnerships
The examples provided by Chicago and Philadelphia suggest how police
can institutionalize a problem-oriented approach that incorporates
information gathering and analysis. Neither deals specifically with
racial profiling, but the same kind of approach can apply in any problem
solving effort. The prior section argues that this approach is
particularly suited to dealing with problems of race in policing. Three
features stand out: 1) police departments took the initial step of
setting up a system of information gathering and making public the
results; 2) they began an ongoing process of reflection, questioning,
and problem solving based on that information; 3) they opened
participation to outside groups that assisted in problem solving, lent
support to the effort, helped rearticulate the process of information
gathering, and even raised new problems. 1. Information Gathering
"Information is the lifeblood of the police." Police
departments increasingly rely on information systems to guide their
policing. New York led the way early in the 1990s with its Compstat
system, used to monitor crime and pinpoint areas where more resources
should be deployed. Police departments can use the same problem- solving
and information systems to improve their services and to monitor
themselves. Racial profiling, itself defined through statistics, has led
to a new expansion of police information gathering. Laws passed and
remedies in consent decrees have encouraged police to take advantage of
technology in order to modernize their approach to routine traffic
stops. One example of the revolutionary possibilities information
technology can provide to communities is a website maintained by the
state of North Carolina. The website allows one to select a police
department and view statistics each month, broken down by race, sex, age
and ethnicity, initial reason for stop, basis for search, and what
enforcement action was taken. The most critical aspect of the data
collection is that its results be disclosed. This should be the goal of
any initial remedy. Disclosing data from early warning systems would
create a dramatic change in community access to policing information. It
could give communities access for the first time to in-depth information
about how police work in their neighborhoods. Thus, residents would find
it easier to show that a department is deliberately ignoring the abuses
of 'problem' officers.
More importantly, making information public allows police to announce
their policies and goals, and build the trust of the public by allowing
them to assess the success of a policy. Thus, public information helps
police accomplish key law enforcement goals. "[T]ransparency
requires not only visibility of policy choices but a publicly declared
rationale for these decisions. Requiring government to announce both
positive action and normative justification acknowledges the human
desire to assess the bona fides of public officials." Transparency
of government action also provides stronger democratic legitimacy.
"[T]ransparency is a prerequisite of legitimate, democratic
government. Nowhere is this mandate more important--in terms of rights,
interests, and costs--than in the criminal justice system." Despite
the benefits, police have strongly resisted sunlight, so much so that
they have even resisted sharing information with other law enforcement
organizations. Police have historically resisted any attempt at civilian
review and public access. This distrust of the public leads to
insularity. Further, a police culture of silence can then take on an
institutional life of its own. Thus, although police departments
increasingly applaud data collection requirements, they adopt tepid
forms of data collection. If they eventually acquiesce to the consent
decrees and state laws, it is only because the information is kept out
of the public eye.
Police may fear liability from data, though such concerns seem
unwarranted. After all, if plaintiffs decide to sue, they can obtain
data through discovery even if none has yet been collected. Racial
profiling lawsuits have only required data collection as a remedy. Any
individual damages are premised on the harm caused by use of force and
unreasonable searches; no damages have been awarded for the purely
stigmatic harm caused by being part of a statistical pattern of
disparate stops. Concerns about liability or access to privileged
information could be easily avoided by having a monitor decide which
data could safely be made public, perhaps aggregating data by
neighborhood without names of officers. The New Jersey Decree and the
Rhode Island state law both require release of aggregate information.
Police also justifiably fear releasing data that might be misunderstood
or seized upon by opponents. They worry that if information is made
public, advocates will exaggerate this data to make it appear that they
are 'racists.' Given that such data is often released into such highly
charged situations, it stands to reason that its interpretation will be
in dispute. On the one hand, police departments are very quick to
declare that the data proves that they do not engage in racial
profiling, despite deep-seated community feelings to the contrary. On
the other hand, advocates often latch on to incomplete data given their
limited access.
In order to defuse this conflict, departments should release enough
information to be meaningful to communities, broken down by
neighborhood, and compared with relevant demographic information. Police
can release the information in different ways depending on the audience.
Aggregate information may be of interest to groups addressing systemic
problems, while more specific information will prove critical to
individuals, victims, and their advocates. Public information will make
police information gathering less suspect, but only if the information
released is comprehensive.
Collecting highly personal information during stops also presents a
civil liberties threat that justifies public scrutiny of the
information. While police departments may resent requirements that they
collect data, these new databases give police access to an unprecedented
amount of information about the people with whom they come into contact.
Two of the consent decrees permit officers to ask for personal
information even though these requests may serve to intimidate people
and may be of dubious value in reforming policing. The New Jersey Decree
asks that police collect license plate numbers and dates of birth of
those stopped, and that they videotape or tape record the stops. The
Steubenville Decree mandates collection of the names and contact
information for those stopped, as well as for witnesses. Personal
information itself should not be made public. For example, the names of
officers or of people stopped should be withheld, with detailed figures
from databases being made public. The hope of the decrees is that
increased police accountability will minimize opportunities for abuse.
However, the threat of misuse of so much personal information justifies
some accountability to the public, especially where it originally sought
this information to prevent, and not further compound, police abuse.
One way to disclose very specific information, without compromising
the police or public, is to ensure that officers provide badge numbers
when they make stops, so that citizens can follow up on complaints. The
New Jersey Decree provides that, "The State Police shall require
all state troopers to provide their name and identification number to
any civilian who requests it." Making badge numbers clearly visible
also reassures people during a stop that they have some recourse. Even
better, the new Colorado law requires police to give those stopped
business cards to explain how to file a complaint. Recording or
videotaping stops also provides a more comprehensive public record.
Ultimately, the effectiveness of this information depends on whether a
real review follows a civilian complaint, and whether police also
publicize how to make a complaint. Not only will data transform the
relationship between police and the public, it will transform internal
relationships within the department. The examples above show how
information systems can help organizations abandon habits and
traditional assumptions in order to become more effective. Information
makes general police policies and the specific actions of officers more
transparent to the community and to problem-solvers within the
department. Moreover, information can spearhead a new, more open
approach to organizational change; Malcolm Sparrow describes a "new
philosophy of information management" where agencies broadly share
data, embrace public access, and encourage cross- analysis and
integration of different kinds of data.In designing information
gathering systems, departments should begin with a comprehensive
approach. Consent decrees and lawsuits have sought to broaden the data
set, including information about the use of force, neighborhood, and
time of day, in order to capture the quality of the stop and not just
its rationale or racial focus. Unlike those mandated by state
legislation, questionnaires must avoid becoming simplistic litmus tests.
On the other hand, if they are too complicated, police, feeling
burdened, will be less likely to fill them out. As discussed earlier,
data must also be made public so that the process is transparent. The
data should not just be released in the aggregate, but also by
neighborhood, so that communities know how policing affects them
specifically. Further, information must be organized in an accessible
database, so that data can be assembled or analyzed easily. Finally, and
critical to the legitimacy of the project, the data must be compared
against control groups, such as driving populations or demographic
samplings of neighborhood street traffic. Internal comparisons, against
data from other patrol units, should also be done. The way that police
gather information will also be critical. First, data collection design
efforts will necessarily transform how stops, searches, and arrests are
conducted. Second, data collection itself sends a strong message of
concern and accountability to the community, indicating that racial
disparity is being watched and is not tolerated. For example, data
collection can send a negative message if police gather information in
an intrusive way, leading to perceptions of racial profiling or unfair
singling-out. Citizens also may be suspicious of police asking too many
personal questions, such as where they live. Such concerns may
themselves be diffused by providing an explanation for the stop at the
time it occurs, or by apologizing for its inconvenience. Further, if
police fill out a stop questionnaire in front of the citizen, it may
diminish any outrage over the encounter. The citizen knows that the stop
is documented, that its rationale is being recorded, and that she can
check the identity of the officer. However, if the form is filled out
after the fact without any questions being asked, then the citizen may
be less likely to trust in the reporting.
Alternatively, perhaps citizens should be asked to enter information
about stops into a database after the fact, so that officers are not the
only ones recording the data. If police rarely fill out forms, or
citizens never witness officers performing this duty, then any
statistics will be suspect. All of these decisions reflect strongly on
how the citizen and officer interact, and all depend on the values and
concerns of the police department and the community. Any protocol or
policy for conducting stops, searches, and arrests should come to
reflect the decisions that were made in the data collection design
process. Police perceptions and concerns will also prove important in
deciding how to collect information. Police are trained as expert
observers and should be involved in the process of designing a system
that takes maximum advantage of their skills. Sparrow emphasizes the
importance of tapping into the 'local knowledge' of officers on the
beat. Information collection systems must give officers a convenient way
to submit information, but also an opportunity to raise problems and
concerns. For example, consent decrees have allocated money to provide
officers with personal digital assistants to reduce paperwork and make
the process easier than the old system. By doing so, this policy
prevents police from viewing data collection as an imposition that they
are tempted to avoid. On the other hand, if a form is too easy to fill
out, police may check off boxes rather than provide a nuanced
description of the stop. Police should also be given regular
opportunities to raise problems that cannot be expressed on a form, or
to offer suggestions that would prevent repeat problems on their beats.
Standards for effective information gathering will evolve, as police
learn from their mistakes. The Department of Justice and state
governments should help by funding research to evaluate and compare
information gathering, thereby assisting police in improving their
efforts. Police departments will also have to recruit new analysts,
expert in interpreting data and in asking questions about what new kinds
of information would be helpful. 2. Institutionalizing Problem Solving
The great hope of the consent decrees design does not lie in setting
up a computer system, but instead that by doing so, police will develop
expertise in using information to question their practices and engage in
ongoing problem solving. Commentators have termed this approach
'problem-oriented' policing. Under this approach, police become skeptics
and form the habit of asking why problems occur, what larger social
conditions contribute to the problem, and who can help assist in solving
the problem. Police identify systemic issues and become willing to make
systemic changes. Along these lines, the Justice Department's hope is
that the information structure of the consent decrees will help to
create a cadre of supervisors that will maintain capacity for
reflection.
Creating a cadre of problem solvers poses unique issues in a
traditionally hierarchical institution not used to tolerating, much less
fostering, internal debate and questioning. For example, a traditional
response to the racial profiling problem might be to merely issue a
police regulation requiring or suggesting that officers follow the
Fourth Amendment and not rely predominantly on race. This would not be a
reflective solution, though lawsuits and consent decrees have begun by
asking for such a policy as a starting point to begin problem solving.
The process must proceed by asking profound questions about why officers
rely on race, under what circumstances they do so, what incentives help
shape their behavior, how to train them better, what law enforcement
goals they are trying to accomplish by making stops the way they do, and
whether the goals are themselves appropriate.
Police departments, paralyzed by accusations of racial profiling,
often manifest organizational inflexibility or inability to respond to
problems in order to change traditional ways of policing. They also
possess insularity, an inability to reach out to others who might be
able to assist them in understanding the problem. Admitting mistakes can
be difficult for police; "The police culture makes it tough to be
honest about operational failures. The traditional belief is that
failures can only result from officers ignoring or forgetting the
correct procedures." than blaming officers, the procedures
themselves may need to be reconsidered. Thus, problem solving will
require sustained efforts to change the organizational sub-culture and
break down rigid attitudes, such as the 'blue wall of silence.' This
problem solving process must be ongoing, and will require a change in
attitude on the part of police.
Rather than teach officers to follow procedures set in stone, police
must be encouraged to experiment with policy change and to respond
rapidly to new information. While many police departments are beginning
to do this with new technology, this work is usually limited to
supervisors. Police officers are not encouraged to be creative; they are
taught to follow rules and orders, not to think about them. Individual
officers should be encouraged to use their skills and knowledge to
address problems and should be rewarded for doing so. In part,
innovation and change may itself begin to unsettle hierarchy and
traditional ways of making decisions; police will be forced to confront
and question data that is collected, which may help lead to more long
term strategic thinking. As the crime-fighting advantages of flexible,
rapid response become apparent, these reforms may take hold more
quickly.
Instead of taking orders, police must become used to open-forum
debate and deliberation. Police use of standing committees or
project-based work teams will, in effect, flatten the police hierarchy
and lead to more flexible definitions of people's jobs, so that officers
can question supervisors. As one commentator noted, "[R]igid
supervisory control should give way to a more respectful, more
collegial, more participative style of management." These kinds of
changes may engender resentment and fierce opposition from police unions
in particular, as reforms may undermine hard-won work rules by
threatening the seniority system, offering rewards for creativity and
problem solving, requiring flexibility and ambiguity in job
descriptions, and broadening the police mission to include community
needs. Thus, any reform effort along these lines must involve unions in
the planning process and make clear that officers will be given more
responsibility, at the same time that they will be able to develop their
skills and contribute more than ever before. If departments learn to
institutionalize responsiveness to the information that they gather,
they will prove more able to adapt to problems like racial profiling.
Measuring the effectiveness of policies is not easy and requires asking
questions about what the goals of policing should be. By focusing on
effectiveness, police will be able to assess policies and ask whether
discretionary stops lead to sufficient arrests, seizures, or other
benefits to the community so as to justify the harm that such discretion
may cause. Indeed, evidence increasingly shows that police should
consider alternatives to deterrence-oriented policing--in which officers
engage in large numbers of pretextual stops--because, rather than
leading to less crime, or more arrests or seizures, these methods
instead lead to shoddy police work that requires prosecutors and judges
to dismiss more cases. The information gathering techniques described
suggest a new model for problem-oriented policing. While
problem-oriented police departments have engaged in some of these
practices, they have only engaged community groups informally and have
shared limited information when they desired to do so. Even though
community policing has become a mantra adopted by most police
departments, few actively engage the community, and even when they do,
community policing has generally occurred on the police's terms and
without full disclosure of information to participants. Creating new
information systems allows outsiders to help evaluate the success of
police work in a systematic way. Combining information sharing and
pooling with problem-oriented policing, as in the examples described,
can itself institutionalize problem solving. Future remedies should move
beyond both the consent decrees and old models for problem-oriented
policing by combining problem solving with information gathering. They
should create incentives for problem-oriented policing by encouraging
supervisors to spend time evaluating information and questioning
practices in a regular forum. This kind of change is feasible. Something
as simple as weekly meetings to discuss data and suggest responses could
suffice. Establishing a standing commission to give this body some
permanence and an institutional place within the police department would
also help. Police also could be given the message that attending the
meetings and making helpful suggestions on how to address problems
suggested by the data will be considered for promotions. Openness of
leadership and continuing support will be critical to maintain problem
solving.
3. Partnership
Participation by key actors in the community has proved critical to
successful problem-oriented policing efforts. Where police have reached
out to solve quality of life problems by working with schools,
landlords, neighborhood watch groups, businesses, and others, the
results have been positive. As Susan Sturm describes, "more
interactive forms of participation are both possible and crucial to
achieving remedial legitimacy and success." Participation provides
police with information and expertise, and helps build relationships and
support for their initiatives. Moreover, considerable research suggests
that, in general, high quality problem solving and analysis results from
participation of people with diverse backgrounds. As the recent Police
Executive Research Forum (PERF) report states, since "conducting
analysis wholly internal to the agency can make the results appear
suspect," not only should outside analysts be employed, but "[c]itizens
. . . should be represented in developing and implementing the data
collection and analysis system." Participation can begin with a
simple invitation to join in problem- solving efforts. Both the Chicago
and Philadelphia examples show how despite a history of mistrust between
community groups and the police, extending a simple but genuine
invitation to work on the problem was enough to begin a meaningful
relationship. Police-community meetings have often led to serious
efforts to remedy racial profiling. Next, institutionalizing
participation, so that regular opportunities exist for police to
interact with others, formalizes the relationship and gives outside
actors assurance that they will not be shut out, abandoned, or blamed
for failures. This can be achieved by convening a committee, as in
Philadelphia, on which experts from interested groups are invited to
collaborate in solving a problem, not just to serve as outside monitors.
Bringing outside groups into the decision-making process also avoids the
problems that plague external monitors; excluded from police culture,
these actors have been dismissed as out of touch or lacking a stake in
the outcome or real access to police information.Alternatively, police
can identify the fora in which they already have regular contact with
outside groups or the community. Beat meetings, cop watch programs, and
even city council meetings could be used as initial ways to disclose
data and invite public discussion about a problem. Once there is some
dialogue, police can then invite closer participation of interested
groups in the actual problem- solving effort.
Information gathering distinguishes this approach from past attempts
to start discussion about race and policing. Simply convening a group
with a vague mission to discuss race, or the problem of racial
profiling, might degenerate into a shouting match. While dialogue alone
may help create trust, this lack of definition may be a failing of
efforts to hold discussion forums, community meetings, or initial
attempts to solicit feedback. The key to formalizing the relationship is
that all sides have a project to work on--designing procedures for data
collection, developing protocols for stops and the use of race in these
encounters, interpreting the information, and reevaluating the
procedures.
Data collection, if nothing else, gives everyone something discrete
to work with and evaluate. One criticism is that data collection is only
a partial solution. Where departments need to rethink training,
supervision, hiring, and general policies and procedures, why focus on
data collection? Data collection is a point of entry into those larger
efforts. By looking at the data collection process, and even deciding
what to include in the form that officers fill out, groups will be
forced to think about what happens during an encounter, what officers
should do and say during a stop, and what elements of this interaction
should be scrutinized most closely. In designing data collection, police
and citizens will have a chance to evaluate their priorities and begin
to think about how to approach racially biased policing. In turn, the
data itself will help evaluate the success of other reforms.
Advantages of outside participation itself run in several directions.
Bringing in outsiders, by its nature, introduces a new democratic
element of shared decision-making in the police department itself, and
thus helps break down the insular and hierarchical processes that
themselves create barriers for effective problem solving. As Professor
Waldeck explains:
By encouraging alliances between the police and the community, the
strategy breaks through the "us and them" mentality. Moreover,
when the emphasis is on partnerships, aggressive and quasi- militaristic
attitudes that risk alienating significant segments of the community are
counterproductive. In sum, community policing has the ability to alter
not only the external face of policing--with the introduction of
permanent beat officers, neighborhood meetings and the like--but also
the internal dynamics and values of a police department itself. This
challenge to traditional internal decision-making processes can be
viewed as a threat, and poses many of the same challenges that effective
problem solving poses.
Outsiders have access to different information, and working
partnerships allow everyone to 'pool' their data and expertise. The
process of institutional reflection requires questioning, which can be
better informed by others who share a commitment to a problem, but have
a different perspective, or access to different information. Thus,
making police information public is a precondition to any meaningful
problem solving. Participation requires evaluating police information,
comparing it with information groups may have, and deciding whether new
decisions should be made.
If the controversy surrounding the way that statistics are gathered
teaches us anything, it is that accuracy and completeness can only be
gauged by the purpose of the data, which is value laden, requiring the
input of a diverse group of outsiders. By defining the racial profiling
'problem' as a numerical disparity, only the race of those stopped would
be collected and data collection would become a litmus test. The consent
decrees recognize that many more complex factors are at work. As
discussed above, the way stops are conducted, the way police talk, body
language, cultural differences, whether force is used, and the number of
people watching all affect perception about whether a stop is unjust,
and those perceptions prove critical to the ways that groups define the
problem. Thus, even for sound data gathering, outside groups will be
needed to supply that kind of information about perceptions. Police
observations about a stop are one-sided and may not capture the full
problem. Day-to-day observation may help interpret data, as in the Maltz
project in Chicago, and community concerns may help to improve the
quality of the data and uncover new problems. Participation may also
suggest new ways of collecting data and suggest new sources of
information.
Second, outside expertise may be needed. Many police departments,
unsure of what the law or the public requires, and facing allegationsof
racial profiling, have turned first to the community to decide how to
address the problem. They have held meetings and open discussions on the
problem. Outsiders also may help open up these discussions and permit a
more experimental approach. In Philadelphia, legal groups used their
unique perspective to question policies and to revise legal standards
that the department had relied on. Furthermore, community groups, as in
Chicago, may provide the data itself as well as political support. Other
police departments facing similar problems may be interested in
cooperating, as may other government institutions. In addition,
researchers and information systems experts may prove helpful. The role
of the press also proves important as many lawsuits and investigations
into racial profiling began through press investigations and studies.
Police have found outside participation necessary because solving a
problem requires building new relationships and enlisting the support of
others. Collaboration with key actors in Philadelphia provided a
coalition of support for the changes the police began to make and helped
them respond to anger over past wrongs. Political legitimacy flowed from
the participation of individual neighborhood police watch groups in
Chicago. Part of the racial profiling problem is perception of
inappropriate behavior, and police must open up dialogue with outsiders
if they are to understand and allay that perception and to gauge
improvement.
Trust is particularly critical where police are accused of
racialdiscrimination. As the Terry Court stated, "in many
communities, field interrogations are a major source of friction between
the police and minority groups." Race and police stops raise deep
political issues that require political dialogue. For example, Boston
police in the early 1990sused a racially charged profile when
investigating a murder, causing a rift between police and the community.
They have made great strides since then to involve the community in all
decisions, making special efforts to build relationships with a
Ten-Point Coalition of key community leaders. In 1995, crisis loomed
again when a white Assistant Attorney General, Paul McLaughlin, was
shot, apparently because of his work to combat gangs. A new murder
investigation began with the use of a sparse, racially charged suspect
description: "black male, about 14 or 15 years old, 5 foot 7,
wearing a hooded sweatshirt and baggy jeans." However, because of
their new partnership, "Boston law enforcement officials and Ten-
Point Coalition ministers used their response to the McLaughlin murder
to solidify and publicly display their new-found cooperation." The
situation was handled sensitively by all sides and has only deepened
cooperation by solidifying the degree to which police and the community
rely on one another to solve problems. Cooperation can gradually foster
trust of advocates and community groups. If the public is involved and
understands why decisions are being made, the discussion can move beyond
divisiveness to issues of how to reform training, allocation of
resources, or patrol methods. Being involved in data collection may help
allay a perception of discriminatory policing. For example, in the Maltz
study, word of mouth would sometimes amplify one incident into a
perception of a crime wave, so that collaboration reduced community
fears. Trust moves in two directions, so cooperation also may help
police trust the community. Individual officers may abandon stereotypes
once they get to know and work with community members and become more
familiar with a neighborhood. Inviting participation seems natural where
policing is no longer seen as specialized work, but instead a social
service that has become part of an interlocking web of services. Police
regularly cooperate with schools, social services, domestic violence
advocates, legal groups, and others. In the past, police have violently
and bitterly resented civilian involvement in work that they feel only
police officers can understand. However, police have increasingly found
such participation useful and have granted broader access to outsiders
in ways that are now starting to occur with racial profiling, often
using information systems to facilitate communication. In turn, advocacy
groups and experts are finding police increasingly receptive to what
they have to offer, and have begun to cooperate by providing services
and helping to reform police practices.
This move to wider participation and joint problem-solving reflects a
shift in the structure of local government. Public-private partnerships,
created to address perceived failings in social services, increasingly
replace traditional city government bureaucracies. As more community
groups provide services in cooperation with government and others, they
blur the lines between the government and community. Structural reform
remedies can benefit from these new partnerships that are developed
precisely because neither community groups nor government think that
they can solve the problems alone. Some groups have done innovative work
to change the nature of the services delivered, combining social
services and providing health, housing and legal help under one roof.
While blending private and public can mean an abdication of government
responsibility, partnership need not take that form. To the contrary,
the idea of government as separate from the community implies hierarchy
or isolation; community partnership can make government more
accountable. Community policing suggests ways that community members can
directly participate in police decisions, allowing them to share in the
responsibility for decisions made while police retain accountability |